FAQ
How do I cook the meals?
Each meal comes in a sealed, oven-safe tray. Simply tear along the perforated edge of the bag to remove the tray. You can heat your meal in the microwave, oven, air fryer, or countertop toaster oven—whichever works best for you. We recommend heating your meal to an internal temperature of 160°F for safe consumption. In most microwaves, this takes about 2.5 minutes, but times may vary depending on your appliance.
Do I need to create an account or subscribe to order?
No subscription is required! Our website is designed for one-time orders, so you can order whenever it’s convenient for you. However, if you're interested in a recurring subscription, we’d be happy to set that up for you and apply your discount through our main site. For more information, feel free to visit our Contact Us page or send us an email—we’re happy to help!
When will my meals be delivered?
Delivery timing depends on your location. While Saturday delivery is not typically available due to FedEx Ground and Home route changes, we aim to deliver your meals within 5 business days of your order.
How long will my meals stay fresh?
We recommend enjoying your meals within 10 days of delivery for the best quality. If you need to store them longer, they can be frozen for up to a month. When you're ready to eat a frozen meal, allow it to thaw in the refrigerator for about 24 hours before reheating to ensure even warming.
Can I deliver to my work?
We highly recommend using a residential address for delivery to ensure the most reliable service. While some business locations may successfully receive packages, we can only guarantee delivery to home addresses through our Home Delivery service.
Will I receive the meals I ordered?
Absolutely. We are committed to fulfilling every order accurately. In rare cases, vendor availability may affect specific items. If you receive an incorrect item or are missing a meal, please reach out to us right away—we’ll make it right.